Step Applicant/Client Activity Duration of Activity (Under Normal Circumstances) Person in Charge Fee Form
  1   After the penalty period, we announce a mass disconnection for those who have 2 months unpaid water bills. 3 hours WRFO-B    
Duration: 3 hours  &       
  6 minutes      
  1.  Pays the water bill Issues Official Receipt. 1 minute Senior Cashier    
  2.   No payment made. Pull out the water meter. 5 minutes WRFO-B    
  ***** END OF TRANSACTION *****